by wile coyote » Thu Jun 27, 2019 10:34 am
I ordered my first batch of wood from ACS in march or april. The plywood came immediately but the capstrip material was backordered. The web site soon showed it to be available however none was shipped. I made 3 separate calls a week apart and was told it will be shipped soon but they are "backed up" in the wood shop. Approximately 1-2 weeks ago, I finally talked to customer service and they did call me back and stated it will ship out on June 28th. Is this the routine response everyone else has gotten from the wood department at aircraft spruce? I have always had good luck with the company in the past but never have ordered wood products. Is there any other good source for the cap strip and other wood supplies? I saw the previous thread on plywood products.
I ordered my first batch of wood from ACS in march or april. The plywood came immediately but the capstrip material was backordered. The web site soon showed it to be available however none was shipped. I made 3 separate calls a week apart and was told it will be shipped soon but they are "backed up" in the wood shop. Approximately 1-2 weeks ago, I finally talked to customer service and they did call me back and stated it will ship out on June 28th. Is this the routine response everyone else has gotten from the wood department at aircraft spruce? I have always had good luck with the company in the past but never have ordered wood products. Is there any other good source for the cap strip and other wood supplies? I saw the previous thread on plywood products.